Support for ListingOS AI
Capture, draft, review, and publish help for real workflows.
ListingOS is a production-facing mobile workflow for eBay sellers. It supports camera-first capture, AI-assisted draft generation, one-screen review, and manual fixed-price publishing.
Contact methods
Start with the support issue form:
Open support issue form
If you submit from a public place, do not include private secrets. Provide: version/build, device model, install source, timestamps, and the last 5 steps before failure.
What support covers
We assist with:
• Photo capture and import behavior (camera, gallery, and iCloud/provider edge cases)
• AI draft generation, confidence cues, and block detection
• Queue flow, policy blockers, and readiness checks
• Publishing attempts and reconnecting an expired eBay sign-in
Report a bug
Include this exact checklist in your request:
1) What action you started
2) What changed before the issue
3) The error message and step where it appeared
4) Screenshots or short recording of the flow
Need help publishing
Publishing is seller-confirmed and happens only after manual review on the publish screen. You remain responsible for final title, category, description, condition details, and price. The current production release supports fixed-price eBay publishing only.
Publishing with production credentials can create live eBay listings.
If you are validating behavior only, test with sandbox credentials and clearly note it in the report.
How to find ListingOS in the store
App Store name: ListingOS AI.
Public tagline: AI listings from product photos.